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Privacy Policy

 

Privacy Policy for Consultation Services

Governing Principles and Compliance

This Privacy Policy governs the collection, use, retention, and destruction of information in connection with our consultation services and is designed to comply with the Federal Trade Commission Act and applicable federal and state privacy laws. We adhere to principles of transparency, data minimization, purpose limitation, and confidentiality in all information handling practices.

Information Collection and Use

We collect only information necessary to deliver requested consultation services, including contact details, company information, technical specifications, project requirements, and related documentation. Information is used solely for the purpose of performing contracted services and fulfilling associated legal and business obligations such as invoicing, payment processing, warranty support, and dispute resolution.

Data Destruction Protocol

Upon completion of consultation services or termination of engagement, we permanently destroy all internal notes, discussion records, meeting transcripts, analysis documents, preliminary drafts, working papers, correspondence, and other materials generated during the consultation within thirty days. Destruction applies across all media, including physical documents, electronic files, backup systems, and cloud storage, and is executed in accordance with National Institute of Standards and Technology data sanitization guidelines to render information unrecoverable. We retain only the information originally provided by the client for consultation purposes, basic engagement records indicating the occurrence and general subject matter of services, invoicing and payment records as required by applicable tax and accounting regulations for seven years, formal deliverables expressly contracted for and provided to the client, and information necessary to enforce contractual rights or defend legal claims for applicable limitation periods.


Absolute No-Share Policy

We maintain an unconditional prohibition on sharing, disclosing, or transferring any client information, consultation content, or business intelligence. We do not sell, rent, trade, or otherwise disclose client information to any third party for any purpose. We do not disclose the existence or nature of our consulting relationship, share consultation content or recommendations with other clients or prospects, provide information to marketing firms or data brokers, transfer information to affiliated entities except where directly involved in service delivery under equivalent confidentiality obligations, use client information for cross-client analysis or benchmarking without explicit written authorization and sufficient anonymization, or reference client names, projects, or engagement details in marketing materials or public communications without prior written consent.

Limited exceptions to this policy exist only where disclosure is required by valid legal process including subpoenas or court orders, provided we notify the client promptly unless legally prohibited and limit disclosure to the minimum necessary to comply, or where disclosure to service providers is essential to deliver contracted services, provided such entities are contractually bound by confidentiality obligations equivalent to those herein and authorized to use information solely for service delivery purposes. We do not share information for commercial gain, competitive intelligence, or to benefit other business relationships under any circumstances.


No-Solicitation Covenant

We strictly prohibit solicitation of client employees, customers, vendors, business partners, or other contacts learned through our engagement. For two years following engagement conclusion, we will not directly or indirectly solicit, recruit, or hire client employees or independent contractors without explicit written authorization, market services to client customers or prospects whose identities we learned through our work unless independently known prior to engagement or expressly authorized, approach client vendors or suppliers for business relationships if awareness arose from consultation work, or use contact lists, organizational charts, customer databases, or relationship information obtained during engagement for business development or marketing purposes.

This covenant applies to all information obtained through any means during engagement, including meetings, correspondence, system access, facility access, document review, or staff interactions, regardless of whether formally designated as confidential. Should a client employee independently approach us without solicitation, we will notify the client before substantive discussions or extending offers. If a client customer or business partner independently seeks our services, we will disclose our prior relationship with the client and seek consent where appropriate to avoid conflicts of interest. Our information destruction protocols specifically encompass employee lists, customer databases, vendor contact information, and relationship intelligence to eliminate any possibility of solicitation after engagement conclusion.


Information Security and Access Controls

Access to client information is restricted to personnel requiring such access to deliver contracted services. We maintain encrypted storage and transmission protocols, access authentication and authorization controls, network segmentation, monitoring systems for unauthorized access detection, and physical security measures for document storage. All personnel with potential client information access are bound by confidentiality agreements incorporating our no-share and no-solicitation policies, which survive employment or engagement termination and provide for significant penalties upon violation. We conduct regular compliance training and maintain audit trails documenting information access.


Third-Party Service Provider Management

Where third-party service providers are engaged to deliver contracted services, we require written agreements prohibiting use of client information for purposes beyond designated services, sharing information with other parties, retaining information beyond service periods, and soliciting client employees, customers, or business contacts. We conduct due diligence on service provider privacy and security practices, limit shared information to the minimum necessary, maintain audit rights, require breach notification, and mandate certified destruction of client information upon service completion.

Client Rights and Control

Clients may request confirmation of retained information, immediate destruction of information beyond legal or contractual requirements, verification of contact list and relationship intelligence destruction, and investigation of potential no-share or no-solicitation policy violations. We respond to such requests within fifteen business days and complete authorized destruction within thirty days. Clients may request destruction of all information following expiration of legal retention periods, and we will provide written destruction confirmation.


Legal Process Exceptions

If valid legal process requires production or retention of information we would otherwise destroy or share, we will promptly notify the client unless legally prohibited, preserve or disclose only information specifically required, and resume standard destruction and confidentiality practices once legal obligations conclude. Where information is necessary to establish, exercise, or defend legal claims, we retain such information for applicable limitation periods, limited to information directly relevant to the legal matter, and employ protective orders and confidential treatment mechanisms where available.

Policy Modifications

Material changes to these privacy practices, including no-share or no-solicitation policies, will be communicated to clients who engaged services within the prior twelve months at least thirty days before implementation. Changes do not apply retroactively without explicit client consent, and we will not weaken information protections without providing opportunity to object or terminate engagement.

Enforcement and Accountability

Violations of these policies by employees or contractors result in disciplinary action up to and including termination. We maintain confidential internal reporting mechanisms for suspected violations. Upon receiving allegations of policy violations, we will promptly investigate, provide regular updates, take corrective action if violations are confirmed, implement additional safeguards, and work with clients to remediate harm to the extent reasonably possible.


Contact Information

For questions regarding these privacy practices, to exercise rights concerning retained information, to request destruction confirmation, or to report potential policy violations, contact our Privacy Officer at the designated contact information. We respond to all inquiries within fifteen business days. Please reach out to AVXIM Tech at info@avximtech.com

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